User License Types
There are 2 user license types in VersaFleet:
- Enterprise User
- Admin
- Edit-Operator
- Operator
- Limited User
- Operations Support
- Customer Support
- Read Only
- Finance
User Roles
User roles determine the access level or permissions of a person authorised to use certain functions in VersaFleet Command and Plan.
Broadly, there are 3 teams:
- Operations Team
- Support Team
- Finance
Operations Team
| User Roles | Admin | Edit-Operator | Operator | Operations Support |
| Dashboard | Can edit | Can edit | Can edit | Can edit |
| Planning Map Pending Tasks / Jobs Runsheets | Can plan Can approve / reject Can edit job / task after completion Can view | Can plan Can approve / reject Can edit job / task after completion Can view | Can plan Can approve / reject Can plan Can view | Can create / update only Can approve / reject Can create / update only Hidden |
| Fleet Management Map Vehicles Drivers | Can view Can edit Can edit | Can view Can edit Can edit | Can view Can edit Can edit | Hidden Hidden Hidden |
| Customers / Accounts | Can edit | Can edit | Can edit | Hidden |
| Settings General Our Locations Notifications VersaDrive Users Add-ons | Can edit Can edit Can edit Can edit Can view Can edit | Can edit Can edit Can edit Can edit Can view Can edit | Can edit Can edit Hidden Can edit Can view Can view | Hidden Can edit Hidden Hidden Can view Can view |
| Manage Billing Subscriptions Triggers | Can make payment Can make payment | Can view Can view | Can view Can view | Can view Hidden |
| Task Invoices | Can invoice | Hidden | Hidden | Hidden |
| Integrations | Can edit | Can edit | Can edit | Can edit |
| Archives | Can edit | Can edit | Can edit | Can unarchive jobs / tasks only |
Support Team
| User Roles | Customer Support | Read Only |
| Dashboard | Can view | Can edit |
| Planning Map Pending Tasks / Jobs Runsheets | Can view Can view Can view Hidden | Can view Hidden Can view Hidden |
| Fleet Management Map Vehicles Drivers | Hidden Hidden Hidden | Can view Can view Can view |
| Customers / Accounts | Hidden | Can view |
| Settings General Our Locations Notifications VersaDrive Users Add-ons | Hidden Hidden Hidden Hidden Hidden Hidden | Can view Can view Can view Can view Can view Can view |
| Manage Billing Subscriptions Triggers | Hidden Hidden | Hidden Hidden |
| Task Invoices | Hidden | Can view |
| Integrations | Hidden | Can view |
| Archives | Can view | Can view |
Finance Team
| User Roles | Finance |
| Dashboard | Can edit |
| Planning Map Pending Tasks / Jobs Runsheets | Hidden Hidden Can invoice Hidden |
| Fleet Management Map Vehicles Drivers | Hidden Can view Can view |
| Customers / Accounts | Can edit |
| Settings General Our Locations Notifications VersaDrive Users Add-Ons | Can edit Can edit Can edit Can view Can view Can view |
| Manage Billing Subscriptions Triggers | Can make payment Can make payment |
| Task Invoices | Can edit |
| Integrations | Can view |
| Archives | Can view |
Access Rights Description
| Access Right | Description |
| Can view | Able to download / export |
| Can edit | Able to edit, archive / unarchive or delete Unable to assign roles |
| Can plan | Able to create, import and edit jobs Able to assign tasks to drivers |
| Can create / update only | Able to create, import and edit jobs and tasks, but unable to assign |
| Can edit job / task after completion | Able to create, import and edit jobs Able to assign tasks to drivers able to edit task / job completion |
| Can approve / reject | Able to approve or reject tasks |
| Can unarchive | Able to unarchive from Archives |
| Can make payment | Able to top-up credits and subscribe |
| Can assign roles | Able to assign roles to users |
| Can invoice | Able to view and create task invoices |
| Hidden | Unable to see the tab |