Reports on Incomplete Orders and Incompletion Reasons

Incomplete Orders refer to tasks that have been marked as incomplete with Incompletion Reason selected by the driver.

Here are the reports available about Incomplete Orders and Incompletion Reasons with different types of breakdown:

Report Overview

Total Number of Orders include all tasks completed, incompleted and any unfinished (all statuses except for Unassigned) tasks created on that day
Incomplete Orders refer to tasks that have not been completed
Top Reason of Incompletion Orders refer to the Incompletion Reason used the most number of times by all drivers for that day
2nd Reason and 3rd Reason refer to the Incompletion Reason used the 2nd and 3rd most number of times by all drivers for that day

Each section is for 1 day
Completed/Incompleted Orders per day sums up the total complete and incomplete orders for the day for each driver
Incomplete Orders refer to tasks that have been marked as incomplete by the driver
Top Reason of Incompletion Orders refer to the Incompletion Reason used the most number of times by the driver for that day
2nd Reason and 3rd Reason refer to the Incompletion Reason used the 2nd and 3rd most number of times by the driver for that day
The last row calculates the total number of Completed/Incompleted Orders per day and Incomplete Orders, and the top 3 Incompletion Reason used by all drivers for that day

All Orders per day include all tasks completed, incompleted and any unfinished (all statuses except for Unassigned) tasks created on that day
Completed Orders refer to tasks that have been completed
Incomplete Orders refer to tasks that have not been completed
Each column is for 1 incompletion reason
Blank cells mean there were no incomplete task with that incompletion reason

Incomplete Reason breakdown report with breakdown by task contact person
Tasks with no task contact person will be displayed as its own row as No "Task Contact Person"
Each section is for 1 day

Incomplete Reason breakdown report with breakdown by zones
Zones are determined by the areas uploaded in Location-based functions
Tasks that appear in 1 zone will be counted once and if they fall within multiple zones, they will be double counted
Tasks with no zones will be displayed as its own row as No "Zones"
Each section is for 1 day

Incomplete Reason breakdown report with breakdown byVersaFleet Plan accounts
Tasks that are allocated to each VersaFleet Plan account will displayed as its own row
Tasks that are not allocated to any VersaFleet Plan accounts will be displayed as its own row as Unallocated Tasks
Each section is for 1 day